Individual
Trading
Virtual Asset
Global Securities
Futures and Options
IPO Subscription
General Investment
Money Market Funds (MMF)
Discretionary Account Management Services
Auto-Invest Plan
Professional Investment
Virtual Asset Structured Products
Private Funds
Planning
Wealth Management
Immigration Planning
Protection
Insurance Services
Corporate
General Investment
Money Market Funds (MMF)
Discretionary Account Management Services
Professional Investment
Virtual Asset Structured Products
Private Funds
Corporate Assets
RWA Tokenization
Capital Market
Employee Stock Ownership Plan (ESOP)
Insurance Services
Academy
Promotion
Fees
Support
Latest News
FAQ
Getting Started
Forms Download
APP Download
Banking Information
About
Investor Relations
Corporate News
Client News
Media
Contact Us
Sustainability ESG
EN
繁體中文
简体中文
English
Login
Login
Open Account
Open Account
Support
/
FAQ
FAQ
Virtual Assets
Account Related
Account Opening
Trading
Funding & Stock Transfer
Stock Deposit and Withdrawal
Positions, Profit and Loss
Virtual Assets
How do I trade Crypto at Victory?
What Virtual Asset services does Victory provide?
Is Virtual Asset trading regulated by the Hong Kong SFC?
Are virtual assets held on VictoryX secure?
What are the trading hours for virtual assets?
Do I need a cold/hot wallet to trade at Victory?
How are Virtual Assets stored? Is third-party custody used?
Can I deposit or withdraw Virtual Assets?
How do I check my VA holdings and P&L?
What happens if my deposit fails verification?
What is the difference between Stablecoins and other cryptocurrencies?
Common Reasons for Deposit Failure
What is the minimum purchase amount of Crypto?
Can I trade Virtual Assets using HKD or USD?
Which cryptocurrencies are supported by VictoryX?
Are my cryptocurrencies insured? Who is the insurer?
Account Related
What should I do if I forget my login password or trading password?
What should I do if I do not receive the SMS verification code?
How to update my personal information?
How do I view my statements?
Can I request physical statements by mail?
How to Become a Professional Investor (PI)?
What is a Dormant Account? How does it affect customers?
Description of risk tolerance assessment
Introduction of Client Standing Authority
Explanations on Hong Kong Investor Identification Regime (HKIDR) and Over-the-counter Securities Transactions Reporting Regime (OTCR)
Introduction to CRS (Common Reporting Standard)
Introduction to FATCA (Foreign Account Tax Compliance Act)
Account Opening
What types of investment accounts can I open with Victory Securities?
How to Open an Individual Account?
What if I do not have a Hong Kong bank account? Can I use a Mainland or overseas bank account for onboarding?
How will I receive my online trading credentials and password?
How to activate my account?
Are there any fees associated with opening an account?
Am I required to deposit funds immediately after my account is opened?
Why is a HK$10,000 transfer required during the onboarding process?
Where will the HK$10,000 be held, and how can it be used?
What circumstances may lead to a failed deposit?
Can I open a Crypto account exclusively?
Online Onboarding Troubleshooting Guide
Account Opening Eligibility & Guidelines
Trading
Trading hours
Trading Rules and Settlement Mechanisms of the Hong Kong Stock Market
Settlement and Clearing Rules for Major Asset Markets in Hong Kong
Why was my order rejected?
Can I receive One-Time Password (OTP) SMS in Mainland China?
Which order types does the platform support?
How can I view my transaction history?
How do I set up Market Alerts?
FAQ: Auto-Invest (DCA) Plans
Which clients are eligible to trade ChiNext (A-Shares)?
Is margin trading available for Shanghai/Shenzhen Connect A-Shares?
What is the Northbound Investor ID Model?
How do I authorize a third party to execute trades on my behalf?
Funding & Stock Transfer
Deposit
Withdrawal
sDDA (Smart Direct Debit Authorization) Deposit Guide
E-banking deposit guide
FPS Deposit Guide
Cheque Deposit Guide
Banking Information
Stock Deposit and Withdrawal
Stock Transfer Information信息
How to transfer stock to Victory
How to transfer stock out from Victory
Positions, Profit and Loss
How do I view my account details?
How do I view dividend records?
Guidelines for viewing statements
How do I calculate profit and loss? (Realized / Unrealized)
How often is the profit and loss data updated?
What is the Average Cost Price?
What is Yield?
How do I view my profit and loss?
Trading Stocks and Crypto with Absolute Simplicity
Licensed & Compliant
|
20+ Crypto
|
HK & US Stocks ．Global Stocks
